Events/Workshops

 
  
    

Online

On Demand, available until September 18
Topic: Managing a Business
Location: Online
Fee: $ 876.00
On Demand, available until March 28
Topic: International Trade
Imagine if your business could grow if you were able to learn how to export. Well you can! Only 5% of the world’s consumers live in the US and international markets are ripe for US goods. This is a great time to consider international trade! Many businesses today are jumping on the global band wagon, and for good reason! Think you are ready to go? Not so fast! You need to be fully informed BEFORE you make this important business decision to maximize your investment and avoid costly mistakes! “Before You Go Global” online training course helps you weigh the costs of global expansion with the benefits of entering a new market. It will help you consider opportunities and threats of taking your business global. 9 Comprehensive modules provide a solid foundation to help make this important decision. Module 1 – “Are You Ready?” Module 2 – “Market Research and Product Classification” Module 3 – “Understanding Market Environments” Module 4 – “Financial Risks and International Payment Methods” Module 5 – “Financing International Expansion” Module 6 – “Global Mechanics: Your Global Supply Chain” Module 7 – “Insuring Your International Investment” Module 8 – “Legal Considerations for International Expansion” Module 9 – “Strategies For Entering International Markets” Once you have completed the 9 modules and the worksheets that go with them, you will have all the information you need to make an informed decision about taking your business global. For more information contact the SBDC at GoGlobal@pcc.edu or 971-722-5080
Location: Online
Fee: $ 150.00

Bizcenter Online Learning

On Demand, available until December 31
Topic: Start-up Assistance
In this course, Tim Berry, business-planning expert and course creator, talks about his own history as a small-business owner, and provides examples and feedback on common questions for new business startups. This course consists of 4 modules, approximately 3 hours to complete.
Speaker: Tim Berry
On Demand, available until December 31
Topic: Marketing and Sales
In this course you will learn, what a “target market” is and what it means for your business what is it that makes your customers buy from you how is marketing different from sales how do you create a “brand” for your product or service. It also covers what to think about when developing a website for your business. This course consists of 4 modules, approximately 3 hours to complete.
Speaker: Tim Berry
On Demand, available until December 31
Topic: Business Accounting and Budget
In this course you will learn the difference between "startup" and "ongoing" expenses, how expenses vs. assets are treated for tax purposes, how to create a sales forecast for your business, how to create an expense budget for your business and the important difference between profits and cash. This course consists of 5 modules and should take approximately 3 hours to complete.
Speaker: Tim Berry
On Demand, available until December 31
Topic: Financing
In this course you will learn about different methods to finance a new business, how to build your management team and how to hire employees, the differences between a business "pitch" and a business "plan", and how to create and use Plan vs. Actual forecasts for your business. This course consists of 4 modules and take approximately 3 hours to complete.
Speaker: Tim Berry
On Demand, available until December 31
Topic: Marketing and Sales
This introductory course walks you through the steps to create a Facebook page and a Twitter account. This course consists of two sections, Facebook and Twitter. Facebook section contains the following topics; Create a Facebook fan page, Editing pages, Cover photos & profile pics, Types of posts, Pinning & highlighting posts, Building a fan base, and Promoting your page. The Twitter section contains the following topics; Intro to Twitter, Setting-up your profile, How to communicate, Following & creating lists, Trending topics and Conclusion. You will have access to the instructor and each lesson has handouts you can download. The instructor will also review your completed Facebook fan page and Twitter account. These modules are short from 5 to 20 minutes each. The total video time is just over two hours.
Speaker: Misty Lambrecht
Fee: $ 50.00
On Demand, available until December 31
Topic: Marketing and Sales
There are over one billion people on Facebook. Learn how to reach the right audience for your business and turn them into customers. This recorded workshop will introduce you to social networking fundamentals such as Facebook fan pages. We will build a fan page, discuss page setting, upload cover and profile photos, discuss basic posts on the page and how to build an audience for your page. This course is a little over 1 hour of viewing time.
Speaker: Misty Lambrecht
Fee: $ 25.00
On Demand, available until December 31
Topic: Marketing and Sales
A social network is critical to the success of your business. The marketing of your business is a dynamic and ever-changing challenge. This recorded workshop will introduce you to creating a Twitter account for your business. Sessions include: why Twitter, understanding the basic layout, how to follow people and who to follow, setting up your Twitter profile, understanding hashtags, understanding trending topics, and how to communicate on Twitter. This course is just under 1 hour of viewing time.
Speaker: Misty Lambrecht
Fee: $ 25.00
On Demand, available until December 31
Topic: Managing a Business
If you work as a solo, encore, or creative entrepreneur—author, web designer, financial planner—YOU are the business. That’s why traditional business advice—built around managing employees and losing touch with your creative passion—won’t work for you. This online workshop has audio guidance, valuable content, tips and activities to help you successfully "be the business." If you have been struggling with how much to charge, or who to sell to, or how to find enough time, there are activities to get you straight. We even help you fire clients who just aren't worth your precious time. And we built this new business advice around stories from people who did what you want to do—just to show that whether you take photographs, or do books, your creative passion can make you Better, Smarter and Richer. The price includes a downloadable work and the course is 7 modules, each module 1 hour in length.
Speaker: Jackie B. Peterson
Fee: $ 150.00
On Demand, available until December 31
Topic: Marketing and Sales
This course covers the basics of the many Google products including Documents, Google Chrome, Calendar, Gmail, and how to search Google images and shopping products. These products can be helpful to small businesses as there is never a need for software updates because Google Products are free. When working with Google Documents, your information is available from any computer with Internet access and on your mobile phone. These products can be helpful in moving your business to a mobile platform. Such things as invoicing clients in the field, providing clients with estimates on site, making appointments, sharing your schedule with key people, and having access to important documents anywhere and anytime are among the advantages of using Google products. This course is just short of 2 hours of viewing time.
Speaker: Misty Lambrecht
Fee: $ 50.00
On Demand, available until December 31
Topic: Marketing and Sales
This course will introduce you to creating Facebook fan pages. This course is 9 minutes long.
Speaker: Misty Lambrecht
Tuesday, April 02, 2013 , 1 sessions ending Thursday, December 31
Topic: Marketing and Sales
This course will introduce you to editing Facebook fan pages. This section covers the settings that control the function of the business page. This course is 15 minutes long.
Speaker: Misty Lambrecht
Fee: $ 9.95
On Demand, available until December 31
Topic: Marketing and Sales
This course will cover adding Profile and Cover photos, and will cover the rules and best practices on these photos. This course is 12 minutes long.
Speaker: Misty Lambrecht
Fee: $ 9.95
On Demand, available until December 31
Topic: Marketing and Sales
This course will introduce you to the different types of Facebook postings, and covers many different kinds of posts, offers and much more. This course is 18 minutes long.
Speaker: Misty Lanbrecht
Fee: $ 9.95
On Demand, available until December 31
Topic: Marketing and Sales
This course will introduce you to important posts on your page, including how to highlight posts and "pin to the top" important posts. This course is 7 minutes long.
Speaker: Mitsy Lambrecht
Fee: $ 9.95
On Demand, available until December 31
Topic: Marketing and Sales
This course will introduce you to social networking fundamentals such building your Facebook fan base, including offering suggestions on building your fan base and increasing your engagement on your business page. This course is 10 minutes long.
Speaker: Misty Lambrecht
Fee: $ 9.95
On Demand, available until December 31
Topic: Marketing and Sales
This course will show you different ways to promote your Facebook page on your website and other places outside of Facebook. This course is 11 minutes long.
Speaker: Misty Lambrecht
Fee: $ 9.95
On Demand, available until December 31
Topic: Marketing and Sales
In this course, instructor Misty Lambrecht introduces the concepts behind Twitter and how it can be used for small businesses. This course is 10 minutes long.
Speaker: Misty Lambrecht
On Demand, available until December 31
Topic: Marketing and Sales
This course discusses how to set up your Twitter profile. This course is 6 minutes long
Speaker: Misty Lambrecht
Fee: $ 9.95
On Demand, available until December 31
Topic: Marketing and Sales
This course explains how to communicate using your Twitter account. This course is 14 minutes long.
Speaker: Misty Lambrecht
Fee: $ 9.95
On Demand, available until December 31
Topic: Marketing and Sales
This course covers how to follow people using Twitter, including how to create lists to organize the Twitter accounts you are following, and who to follow. This course is 12 minutes long.
Speaker: Misty Lambrecht
Fee: $ 9.95
On Demand, available until December 31
Topic: Marketing and Sales
This course covers trending topics. This course is 5 minutes long.
Speaker: Misty Lambrecht
Fee: $ 9.95
On Demand, available until December 31
Topic: Technology
Do you want to find out how the search engines rank your website? How does Google view your site? This course covers how to do keyword research with Google Keyword tools. Understand how these keywords added to your site can improve your site ranking and searchability. Discover how you can get better search engine results for the search terms that matter most to your business. This class covers Google Analytics and how to measure sales and conversions. It will help you understand how visitors use your site, how they arrived on your site, and how to keep them coming back. This course is just over one hour in viewing time.
Speaker: Misty Lambrecht
Fee: $ 25.00
On Demand, available until January 31
Topic: Technology
This course covers the basics of using WordPress. Start a blog or build a full-fledged website, build a great site, and share your work with the world by connecting your page to social media. Drag and drop multiple images into a page, use templates for easy page creation, and optimize your page for search engines. This course is just over one hour in viewing time.
Speaker: Misty Lambrecht
On Demand, available until December 31
Topic: Start-up Assistance
In this course, Tim Berry, business-planning expert and course creator, talks about his own history as a small-business owner, and provides examples and feedback on common questions for new business startups. This course consists of 4 modules, approximately 3 hours to complete.
Speaker: Tim Berry
On Demand, available until December 31
Topic: Marketing and Sales
In this course you will learn about that Ladder of Engagement and how to effectively draw people to your small business website, learn to develop emails and how to use them to drive more customers to your website, write content that will get customers to click “buy” and learn about social proof and key tactics in developing online credibility. The viewing length of this course is about 1 hour.
Speaker: Mazarine Treyz
Fee: $ 30.00
On Demand, available until December 31
Topic: Marketing and Sales
In this module you will learn about that Ladder of Engagement and how to effectively draw people to your small business website. The viewing length of this module is about 1/4 hour.
Speaker: Mazarine Treyz
On Demand, available until December 31
Topic: Customer Relations
In this module, you will learn the background and benefits of Customer Relationship Management and its application to your business. You will be able to compare the difference between hosted and on-site systems, and understand the experiences of customers and companies both with and without CRM. You will learn three key groups of CRM elements and the proven benefits of implementing and using CRM. The viewing length of this module is about 1/2 hour.
Speaker: Art Hill
Fee: $ 30.00
On Demand, available until December 31
Topic: Customer Relations
In this second module on Customer Relationship Management, you will learn how to implement CRM in your business. We'll compare screens of three popular CRM software systems priced for small business and hosted by their publishers as cloud applications. You’ll discover the four elements crucial to implementing CRM successfully: people, process, software, and information. Overlook any one of the four, and the others aren't enough to get you to your profitability goals. Viewing length of this module is about 1/2 hour.
Speaker: Art Hill
Fee: $ 30.00
On Demand, available until December 31
Topic: Managing a Business
In this course, we will review the core foundations of successfully operating a retail business. The topics include customer service techniques, store set-up and presentation, merchandise selection, buying and pricing, marketing, human resources/training, and financial elements. The course is designed for both start-up and existing businesses, can be customized to fit any size and type of retail business, and can be easily integrated into your strategic plan, staff and management training. The viewing length of the course is around 50 minutes.
Speaker: Kevin Leahy
Fee: $ 30.00
On Demand, available until December 31
Topic: Technology
This course covers the basics of using WordPress. Start a blog or build a full-fledged website, build a great site, and share your work with the world by connecting your page to social media. Drag and drop multiple images into a page, use templates for easy page creation, and optimize your page for search engines. This course is just over one hour in viewing time.
Speaker: Misty Lambrecht
Fee: $ 30.00
On Demand, available until December 31
Topic: Technology
Do you want to find out how the search engines rank your website? How does Google view your site? This course covers how to do keyword research with Google Keyword tools. Understand how these keywords added to your site can improve your site ranking and searchability. Discover how you can get better search engine results for the search terms that matter most to your business. This class covers Google Analytics and how to measure sales and conversions. It will help you understand how visitors use your site, how they arrived on your site, and how to keep them coming back. This course is just over one hour in viewing time.
Fee: $ 25.00
On Demand, available until December 31
Topic: Not Set
Demystifying credit reports and scores will provide you with important information by explaining the history of credit reporting, its importance to the growth of our economic system and improvement to our national standard of living. The course will explain how credit information is gathered and stored and how that information is used to determine credit worthiness of a consumer for an expanded and faster credit decision making process used by credit grantors. It will help to clarify what is known about the consumer and how that information is used and regulated. Additionally, the course will provide information that will help to monitor, improve and correct credit information. Viewing time of this course is approximately 1 hour.
Speaker: Greg Henderson
Fee: $ 30.00
On Demand, available until December 31
Topic: Government Contracting
Do you want to add the largest buyer of goods and services in the world to your customer database? This course will teach how and where to research, how to develop your company’s proposal materials, how to develop the federal prospects, how to create a proposal marketing database, how to prepare an outline and write an effective proposal outline.
Speaker: Lorraine D'Ignazzio
Fee: $ 50.00

Central Oregon Community College SBDC

Wednesday, April 01, 2015 11:00 AM to 1:00 PM
Topic: Start-up Assistance
Do you have a great idea that you think could be a successful business, but just don't know how to get started? Cover the basics in this two-hour class and decide if running a business is for you.
Speaker: Maureen Quinn
Fee: $ 29.00
Wednesday, April 08, 2015 6:00 PM to 8:00 PM
Topic: Start-up Assistance
In this highly interactive two-hour workshop, find out about the top trends, the best industries and “What’s Hot” in franchising for 2015. Learn about: How to pick the right franchise for you; How to pay for your new business (including ways you probably didn’t know were possible); How to make money and enjoy life in Bend with your own franchise, as a career alternative to employment. In addition to the class, there’s an optional 60-minute coaching session and detailed Q&A period.
Speaker: Mike Sipe
Fee: $ 29.00

Chemeketa Community College SBDC

Thursday, April 02, 2015 12:30 PM to 2:00 PM
Topic: Not Set

Clackamas Community College SBDC

Tuesday, March 31, 2015 6:00 PM to 8:50 PM, 11 sessions ending Tuesday, June 09
Topic: Business Basics
This accelerated course prepares you to qualify for the Oregon Real Estate Broker’s License Ex-am in just 10 weeks. It is a hybrid course, combining live lecture with on-line home study to meet the 150 hour requirements of the Oregon Real Estate Agency (OREA). Attendance is recommended at all evening sessions as well as the Exam Preparation Day on Saturday following the last evening class. The course and instructor are certified by the OREA. ————————
Speaker: Amy Donaldson
Fee: $ 600.00
Wednesday, April 01, 2015 6:00 PM to 8:00 PM, 14 sessions ending Wednesday, May 13
Topic: Business Basics
Complete all of your studies in just 7 weeks and become a Property Manager! This hybrid course combines live lecture with on-line home study to meet the 60 hour requirement for the Oregon Property Manager License. The class will prepare you to take the state exam and is taught by a licensed Property Manager. The course and instructor are certified by the OREA. ————————
Speaker: Sharon Lamberth
Fee: $ 600.00
Thursday, April 02, 2015 6:30 PM to 9:20 PM
Topic: Start-up Assistance
Before you take the plunge, find out what it takes to start up and successfully operate your own business in Oregon. Assess whether business ownership is the right path for you. [For more information, click on workshop title.]
Speaker: Brett Lichtenthaler
Friday, April 03, 2015 9:00 AM to 6:00 PM, 2 sessions ending Saturday, April 04
Topic: Start-up Assistance
The Construction Contractors Board (CCB) exam preparation class will: 1) provide the information and forms you need to open your own construction business in Oregon, 2) present the rules and regulations for operating a construction company, and 3) satisfy the CCB education requirements for certification to take the CCB exam. [For more information, click on workshop title.]
Speaker: Ofelia Lara
Fee: $ 375.00
Friday, April 10, 2015 9:00 AM to 3:50 PM
Topic: Marketing and Sales
Are you running your construction business on the road? Let us help you simplify your life and all the cumbersome documentation with an easy to use mobile device. Google Documents for estimate sheet, proposals, warranty information, etc. Google Calendar to set appointments, track employee time, estimates and job dates, etc. Google Voice to enhance your phone service, with text message of voice mails, etc. Google Keep to record verbal agreements as well as many more functions Place: Harmony Campus Room: OIT building, 155
Speaker: Misty Lambrecht
Fee: $ 197.00
Saturday, April 11, 2015 9:00 AM to 3:50 AM
Topic: Marketing and Sales
This is what we will be covering in Wordpress Web Design Part I: Learn the basics of making a Wordpress site Getting a domain name Finding a hot load Wordpress Creating a page Finding a theme Basic Function of Wordpress
Speaker: Misty Lambrecht
Fee: $ 69.00

COCC Redmond North Campus

Saturday, April 11, 2015 9:00 AM to 3:00 PM
Topic: Managing a Business
Turn your agricultural business into a more profitable enterprise. Take a tour of local Central Oregon farms and ranches and learn from your peers. These Ag Business Workshops are a joint effort of Central Oregon Intergovernmental Council, the Small Business Development Center at COCC and OSU Extension, along with rancher Billie Estridge of Timber Creek Farm, providing education, advising and assistance to small agricultural businesses in the Central Oregon region. Only $10/farm per session – sign up at https://agbiz.eventbrite.com For more information, call OSU Extension at 541-447-6228
Speaker: Patti Norris
Fee: $ 10.00

Klamath Community College SBDC

Tuesday, March 31, 2015 , 11 sessions ending Saturday, June 06
Topic: Not Set
This 10-week accelerated pre-license course is designed to prep students for the Oregon Real Estate Broker’s License Exam. This course is offered in a combination of online self-study (150 hours) and supplemental classroom instruction (38 hours). Students are expected to have on-line capability, to self-study, to attend all evening class sessions, and to participate in a 9-5 Exam Prep Day on Saturday, the last meeting day of the class. the course meets all the Oregon Real Estate Agency pre-license criteria and the instructor is an experienced principal broker. The $595 fee includes all course and study materials. For additional information, email linda@sts.careers or call 541-510-4106.
Speaker: Loretta Keady
Fee: $ 595.00
Saturday, April 11, 2015 9:00 AM to 11:00 AM
Topic: Start-up Assistance
A 2-hour class designed specifically for those considering self-employment. Gain the information needed before you begin business. Topics include feasibility, market research, business plan basics, start-up financing, legal structures, registration & licensing, and much more! Participants will be provided with resources, handouts, and checklists!
Speaker: Chip Massie
Fee: $ 20.00

LCC Small Business Development Center

Monday, March 30, 2015 9:00 AM to 12:00 PM, 8 sessions ending Monday, May 18
Topic: Business Accounting and Budget
Learn how to use QuickBooks® software to better manage your business. Our certified QuickBooks® ProAdvisor® will answer your questions and provide an overview of all basic functions. Get the skills you need to create a company file and then record transactions. You will easily add customers and vendors; create invoices and generate receipts; process deposits; document and pay bills; record transactions and reconcile bank accounts. Understand how to manage a chart of accounts and prepare financial reports. More advanced topics will be covered, including: issuing credits and refunds, purchase orders, customizing forms and reports, payroll functions, general liability reports, job costing and taxes. The class uses QuickBooks® Premier, but is applicable to other versions. Bring your own USB flash drive for data storage. Instructor Jodi Reilly has more than 14 years of QuickBooks® experience and over 20 years of accounting and bookkeeping experience. Preregistration required two business days in advance. 44083 - 9 am-noon, M, Mar 30-May 18, DCA 220 - Reilly (24 hrs $359)
Speaker: Jodi Reilly
Fee: $ 359.00
Monday, March 30, 2015 12:00 PM to 1:00 PM, 12 sessions ending Monday, June 08
Topic: Customer Relations
Become a skilled spokesperson by joining our Toastmasters®—Advanced Communications and Leadership (ACL) group designed to help develop leadership and communication skills. The Toastmasters® ACL system is based on proven Toastmasters® business communications curriculum with the addition of a leadership track, coaching and mentoring. ACL allows entry at any time. Jim Lindly, Lane SBDC director, states, “This is the best professional development opportunity to further your skill set.” Contact Jim Lindly, at 541.463.6206 or lindlyj@lanecc.edu to participate and for costs. Held at locations listed below, except when LCC is closed. Lunch Bunch: Noon-1 pm, M, DCA 316 - Lindly
Speaker: Jim Lindly
Tuesday, March 31, 2015 6:30 AM to 8:30 AM, 12 sessions ending Tuesday, June 09
Topic: Customer Relations
Become a skilled spokesperson by joining our Toastmasters®—Advanced Communications and Leadership (ACL) group designed to help develop leadership and communication skills. The Toastmasters® ACL system is based on proven Toastmasters® business communications curriculum with the addition of a leadership track, coaching and mentoring. ACL allows entry at any time. Jim Lindly, Lane SBDC director, states, “This is the best professional development opportunity to further your skill set.” Contact Jim Lindly, at 541.463.6206 or lindlyj@lanecc.edu to participate and for costs. Held at locations listed below, except when LCC is closed. Cascade: 6:45-8:15 am, Tu, DCA 108 - Funkhouser
Speaker: Laurie Funkhouser
Tuesday, March 31, 2015 4:00 PM to 7:00 PM, 12 sessions ending Tuesday, June 16
Topic: Managing Employees
The course combines instruction with the 2015 SHRM Learning System® for comprehensive coverage and longer retention of information. It is designed for business owners, managers and human resource professionals who are preparing for the SHRM–CP™ or SHRM–SCP™ exam and want to gain a comprehensive review of the entire body of human resource knowledge, using the SHRM Learning System®. This course of study will not guarantee or assure success on the SHRM–CP™ or SHRM–SCP™ exam. Class size is limited and offers 36 hours of study, plus one Saturday session that provides a six-hour sample test with the instructor. Contact Dennis Carr, 541.463.5585 or carrd@lanecc.edu for program information. Call the Lane SBDC at 541.4163.6200 or email LCCBizCenter@lanecc.edu to reserve your space. Registrations received after March 13 will be assessed a $50 late fee. 4-7 pm, Tu, Mar 31-Jun 16, LCC2 Rm 212 - Carr (36 hrs minimum) 44097 - $1304 Standard Registration - Materials provided 44100 - $1142 Current SHRM® members and qualified 501(c)(3) nonprofit or charitable organizations, and currently enrolled students, proof of enrollment is required. - Materials provided
Speaker: Dennis Carr
Fee: $ 1304.00
Tuesday, March 31, 2015 6:00 PM to 7:30 PM
Topic: Start-up Assistance
Starting a business takes creativity, drive, energy, money and lots of hard work, but can have huge rewards. Find out what components make up a successful business. Register in class or contact the SBDC at 541.463.6200. 44098 - 6-7:30 pm, Tu, Mar 31, Eugene Library, 1st floor lecture room - Wong (1.5 hrs Free)
Speaker: Roger Wong
Wednesday, April 01, 2015 12:00 PM to 1:00 PM, 12 sessions ending Wednesday, June 10
Topic: Customer Relations
Become a skilled spokesperson by joining our Toastmasters®—Advanced Communications and Leadership (ACL) group designed to help develop leadership and communication skills. The Toastmasters® ACL system is based on proven Toastmasters® business communications curriculum with the addition of a leadership track, coaching and mentoring. ACL allows entry at any time. Jim Lindly, Lane SBDC director, states, “This is the best professional development opportunity to further your skill set.” Contact Jim Lindly, at 541.463.6206 or lindlyj@lanecc.edu to participate and for costs. Held at locations listed below, except when LCC is closed. Titan Toastmasters®: Noon-1 pm, W, LCC 19 Rm 241 - Lindly
Speaker: Jim Lindly
Friday, April 03, 2015 6:00 AM to 8:30 AM, 12 sessions ending Friday, June 12
Topic: Customer Relations
Become a skilled spokesperson by joining our Toastmasters®—Advanced Communications and Leadership (ACL) group designed to help develop leadership and communication skills. The Toastmasters® ACL system is based on proven Toastmasters® business communications curriculum with the addition of a leadership track, coaching and mentoring. ACL allows entry at any time. Jim Lindly, Lane SBDC director, states, “This is the best professional development opportunity to further your skill set.” Contact Jim Lindly, at 541.463.6206 or lindlyj@lanecc.edu to participate and for costs. Held at locations listed below, except when LCC is closed. Yawn Patrol: 6-8:30 am, F, DCA 108 - Harris
Speaker: Ken Harris
Monday, April 06, 2015 8:30 AM to 12:00 PM, 4 sessions ending Monday, April 27
Topic: Customer Relations
Are your customers and staff raving about your great customer service? They will be after you take this course! With help, walk through a rigorous self-evaluation of your current customer service offerings. Then, examine your competition and see how they compare. Finally, develop and implement your own company-specific standards and processes, ensuring consistent internal and external customer service. Topics discussed will also include hiring, on-boarding, writing scripts, coaching, corrective action and feedback. This class is intended for high level employees who want to build a culture of quality customer service. Companies are encouraged to send a team of employees, who will design and refresh their organization’s customer service. Individual students are also welcome. 44164 - 9 am-noon, M, Apr 6-Apr 27, DCA 312 - Munro (12 hrs $199)
Speaker: Morgan Munro
Fee: $ 199.00
Tuesday, April 07, 2015 6:00 PM to 8:00 PM
Topic: Business Basics
Start with a solid foundation. Understand how to make your business legal, and then organize your business for success with a well-built business plan. Explore government regulations, insuring your business and creating a support system. Preregistration required two business days in advance. 44114 - 6-8 pm, Tu, Apr 7, DCA 303 - Wong (2 hrs $30)
Speaker: Roger Wong
Fee: $ 30.00
Thursday, April 09, 2015 1:00 PM to 5:00 PM, 2 sessions ending Thursday, April 16
Topic: Technology
This is a great class for beginners and students who are self-taught and could use a refresher. After exploring the program interface, we will learn to complete the following tasks: -Enter and edit data -Select cells and ranges -Print worksheets -Create formulas and functions -Format cell contents and columns -Insert and delete columns, rows and cells -Create charts -Use Find/Replace, Autocorrect and other tools 44192 - 1-5 pm, Th, Apr 9-Apr 16, DCA 220 - Bauer (4 hrs $205)
Speaker: Nancy Bauer
Fee: $ 205.00
Thursday, April 09, 2015 6:00 PM to 8:00 PM
Topic: Marketing and Sales
Are you new to social media marketing? Get an overview of the major social media platforms Facebook, Google+, Pinterest, Twitter and YouTube. Learn about the advantages that social media tools can bring to small businesses, particularly in the context of low-cost marketing and in generating revenue. This workshop will explore how to integrate social media marketing into broader marketing campaigns. It will provide strategies and tools for effectively executing social media, give an overview of business social-media etiquette, and outline steps for creating an effective company presence in the social-media sphere. Preregistration required two business days in advance. 44147 - 6-8 pm, Th, Apr 9, DCA 312 - Wiley (2 hrs $30)
Speaker: Nick Wiley
Fee: $ 30.00

Linn-Benton Community College SBDC

Thursday, April 02, 2015 12:00 PM to 2:00 PM
Topic: Government Contracting
Learn what it takes to get their attention and how to know what solicitations are open and when. Write your Capability Statement and apply for the Bid Match Program (G-Com).
Speaker: Marta Clifford
Fee: $ 19.00
Tuesday, April 07, 2015 1:00 PM to 3:30 PM
Topic: Start-up Assistance
Free seminar. Basic information you need to begin planning for your successful business.
Tuesday, April 07, 2015 2:00 PM to 4:00 PM, 2 sessions ending Thursday, April 09
Topic: Business Accounting and Budget
This four hour course is for those with little or no experience using a computer based accounting system. In a computer lab, you will learn to open the QuickBooks application and to maneuver through its various functions. Bring a flash drive to class.
Fee: $ 69.00
Tuesday, April 07, 2015 6:00 PM to 9:00 PM, 10 sessions ending Saturday, June 20
Topic: Start-up Assistance
Explore the possibilities of starting your own business. This 10 week course will help you understand the aspects of starting your own business. Sliding scale fee based on income. Attend a free orientation on March 31, 2015.
Fee: $ 349.00

Mt. Hood Community College SBDC

Tuesday, March 31, 2015 12:00 PM to 1:00 PM
Topic: Business Basics
In this seminar you will learn how to protect your small business and deal with some of the legal issues involved when owning and running a business. You will discover how to avoid common mistakes that while dealing with contracts, hiring employees, the structure of your business. In addition, it covers different licensing requirements and regulations, as well as tax implications for you and your business. This seminar is offered in partnership with the law firm Young Twedt McRostie LLP.
Speaker: Jay McRostie, YoungTwedtMcRostie LLPJay has been practicing law for over twenty-five years. His practice primarily emphasizes representing closely held businesses, real estate transactions, estate planning, and representing nonprofit organizations. He formerly practiced as a shareholder with Gleason, Scarborough, McNeese, O?Brien & Barnes, PC in Portland, Oregon and as a partner with Miller Nash, LLP in Bend, Oregon. Jay is an active member of the Gresham Area Chamber of Commerce and the Sandy Area Chamber of Commerce. He serves as legal counsel to a number of local nonprofit organizations, including The Wallace Medical Concern, Gresham/Mt. Hood Jazz Association, Center for the Arts Foundation, Gresham Downtown Development Association, Mt. Hood Repertory Theatre Company, Wy east Artisans Guild, Sandy Area Chamber of Commerce Community Foundation and the Columbia Gorge Racing Association.
Fee: $ 30.00
Wednesday, April 01, 2015 6:00 PM to 9:00 PM, 12 sessions ending Saturday, June 13
Topic: Business Basics
This accelerated course prepares you to qualify for the Oregon Real Estate Broker's License Exam in just 10 weeks. It is a hybrid course, combining live lecture with on-line home study to meet the 150 hour requirements of the Oregon Real Estate Agency (OREA). Attendance is recommended at all evening sessions as well as the Exam Preparation Day on Saturday following the last evening class. The course and instructor are certified by the OREA.
Speaker: Linda Forbes
Fee: $ 600.00
Tuesday, April 07, 2015 6:00 PM to 8:00 PM
Topic: Start-up Assistance
Walk through the process of starting your own business from scratch and leave the class with contacts & principles vital to getting your business off the ground and then managing it through the early stages of development.
Speaker: Jim Smith: Jim has over thirty years of experience mentoring entrepreneurial start-ups and counseling small to mid-sized companies that are looking to expand or are under performing or under-capitalized. Jim began at IBM in executive marketing and sales before moving to entrepreneurial software companies. Expertise includes all aspects of marketing: marketing to high technology companies, non-profits and to association vendors, corporate marketing, marketing communications, product management and public/analyst relations. Jim is commissioner at the Housing Authority of Portland, past Chairman of the Portland Chapter of SCORE and also a member of the Small Business Advisory Council of the city of Portland.
Fee: $ 30.00
Saturday, April 11, 2015 9:00 AM to 4:00 PM
Topic: Business Accounting and Budget
One-Day Hands-On Training in QuickBooks (6 hours session for $180) one-hour lunch on your own After an introduction to basic accounting principles used by all editions of QuickBooks, you will use the software to create a company file, customize it, manage its movement between computers and generate reports essential to your business. Learning Outcomes: 1. Choose the right QuickBooks edition for your business. 2. Plan, create & customize a QuickBooks company file tailored to your business needs. 3. Correct QuickBooks posting errors w/ an understanding of basic accounting principles. 4. Manage multiple copies of a QuickBooks company file between multiple computers. 5. Generate & utilize invaluable financial reports essential to business. Student guide and trial software included in the class fee.
Speaker: Terry Tipsord is a graduate of Illinois Wesleyan University and later, western seminary, Terry began working in organization development nearly twenty years ago helping organizations develop training venues for leadership development. He started his own consulting business in 1998 leading small businesses and nonprofits through the process of redesigning their business procedures and systems to become more profitable. As director of an accounting training school in Portland, Terry helped individuals become full charge bookkeepers for small businesses and the self employed before incorporating his own bookkeeping business as Daybreak Business Development, Inc. in 2006. He currently works to promote financial responsibility and faithful stewardship among businesses and not-for-profits by helping them adhere to accepted principles of full charge bookkeeping.
Fee: $ 180.00

Oregon Coast Community College SBDC

Wednesday, April 01, 2015 6:00 PM to 9:00 AM, 5 sessions ending Wednesday, April 29
Topic: Marketing and Sales
Learn how to design your own company logo and what it takes to create memorable product identity and branding. This class will present a variety of styles and techniques for combining symbols and illustrations with lettering, to create a recognizable logo and logo type. You will also gain an understanding of effective use of fonts for communication and readability in all of your print and web promotions.
Speaker: Sue Valentine
Fee: $ 79.00
Wednesday, April 08, 2015 2:00 PM to 5:00 PM
Topic: Technology
This introductory course investigates the basics of web page design through a series of lectures and hands-on tutorials. You will learn how to organize, create, and manage web pages using a graphical web page editor in a multitasking environment. This course is recommended for anyone interested in developing web pages for business or personal use. Internet access and course software will be available in the computer lab. A combination of lectures, practice, skill-building sessions and discussion periods will be utilized.
Speaker: Misty Lambrecht
Fee: $ 30.00
Wednesday, April 08, 2015 6:00 PM to 9:00 AM, 12 sessions ending Saturday, June 13
Topic: Marketing and Sales
Fee: $ 600.00

Oregon Small Business Development Center Portland Community College

Thursday, April 02, 2015 5:30 PM to 6:30 PM
Topic: Start-up Assistance
Class will meet in Mt Tabor Hall room 126
Fee: $ 125.00
Monday, April 06, 2015 1:00 PM to 3:00 PM
Topic: Orientation
Our New Client Orientation is designed to quickly and succinctly give you the information you need to know to access our many services. You'll hear about what we do, what we offer, what you can expect of us, and what we'll expect of you. There is plenty of time for questions. After hearing the information you can decide which of our services can best serve you and your business needs. We'll also help direct you toward the services available that meet you where you are so you can hit the ground running. Business Advising is an integral part of our Business Development Pathway. You'll learn about how to access our advising services in the New Client Orientation.
Tuesday, April 07, 2015 6:00 PM to 8:00 PM, 4 sessions ending Tuesday, April 28
Topic: Business Basics
In the simplest terms, marketing is how we let people know we have something they might want. This module will help you discover the best marketing opportunities for your business and you'll leave with a marketing plan to move forward on. Marketing these days is far from simple. Social media, websites, collateral, networking events, newspapers and coupons...where do you start? And where is the best place to put your effort and money? Learn answers to these questions here.
Fee: $ 125.00
Wednesday, April 08, 2015 5:30 PM to 6:30 PM
Topic: Start-up Assistance
Fee: $ 125.00
Thursday, April 09, 2015 9:00 AM to 12:00 AM, 3 sessions ending Thursday, April 30
Topic: Start-up Assistance
Turn your experience into a rewarding small business. Have you ever thought about starting your own business? Perhaps you are retired or you have been laid off, and you're looking for some extra income or something to keep you busy. Encore Entrepreneurship is on the rise for people like you. Never before has it been easier for 50+ individuals to monetize their knowledge, skills, and experience into a rewarding small business.
Fee: $ 200.00
Thursday, April 09, 2015 6:00 PM to 8:00 PM, 3 sessions ending Thursday, April 23
Topic: Start-up Assistance
Find a business idea that you are passionate about. Don't have a business idea yet? That's OK. Over a period of three-weeks we'll dive deep into your passions, motivations, strengths, interests, skills, experiences and successes. You'll reflect on your personal goals and come up with a list of potential business concepts. Then, we'll help you determine which business concept is best for you to move forward with and start nurturing into a profitable business.
Fee: $ 100.00

Portland Community College SBDC

Wednesday, April 01, 2015 9:30 AM to 11:30 AM
Topic: Orientation
Our New Client Orientation is designed to quickly and succinctly give you the information you need to know to access our many services. You'll hear about what we do, what we offer, what you can expect of us, and what we'll expect of you. There is plenty of time for questions. After hearing the information you can decide which of our services can best serve you and your business needs. We'll also help direct you toward the services available that meet you where you are so you can hit the ground running. Business Advising is an integral part of our Business Development Pathway. You'll learn about how to access our advising services in the New Client Orientation. Class will meet in the Administration Hall room 103.
Wednesday, April 01, 2015 4:00 PM to 7:00 PM, 10 sessions ending Wednesday, June 03
Topic: Managing a Business
As a solopreneur you’re doing it all. From marketing to invoicing, do you ever wonder how you got into this mess? You became a solopreneur because you love what you do. But when you get bogged down in running your business, you can lose track of the passion that got you started. There’s another way. Solopreneur Small Business Management is designed specifically for you to help you build the solopreneur business of your dreams and prevent burnout. Class will meet in Mt Tabor Hall room 130. - Share ideas and solve problems with fellow solopreneurs. Working as a solo entrepreneur can be lonely and isolating. You'll meet fellow solos to learn about the keys to success and overcoming common problems. Keep yourself accountable to your goals with the monthly sessions. - Work one-on-one with an advisor to take action. Need a sounding board? You'll meet with your advisor once a month to develop an action plan, track your progress, and work on problems you encounter along the way. - Find clarity, focus on your mission. We'll help you clearly define your mission, services and products, and your target market. With this focus, you’ll be able to navigate through opportunities and challenges, ultimately increasing your sales. - Refine your business model. Solopreneurs need a different business model. Learn about the Waterbug Model® and how you can build a network of solopreneurs, so you can focus on doing what you love. Work smarter, not harder.
Fee: $ 1000.00

Portland Community College SBDC-Willow Creek Center

Monday, April 06, 2015 5:30 PM to 6:30 PM
Topic: Start-up Assistance
Fee: $ 125.00
Wednesday, April 08, 2015 4:00 PM to 7:00 PM, 10 sessions ending Wednesday, June 10
Topic: Managing a Business
Gain clarity and achieve sustainable success by working on your business instead of in it. Do you feel like your business is running you? The Small Business Management I program helps you to step away from constantly working in your business, so you can focus on building a profitable and successful company. - Find clarity, focus on growth. Learn to clearly define your target markets and business goals. We'll also show you how to track important financial metrics crucial to understanding your business's health and making profitable decisions. - Get one-on-one help with your business. You don't have to go it alone. You'll meet with an advisor once a month to discuss your needs, develop an action plan, and track progress. - Leverage the power of a peer network. Our cohort learning model connects you with business owners facing the same struggles, giving you the support you need as you build your business. Form powerful bonds and solve problems together as your businesses grow. - Cover all the bases for your business. You don't know what you don't know. Our 10-session program covers business essentials like finances, marketing, sales, and legal issues, all designed to help you build a thriving business.
Fee: $ 1000.00

Southwestern Oregon Community College SBDC

Tuesday, March 31, 2015 10:00 AM to 12:00 PM
Topic: Start-up Assistance
Learn about the critical “first steps” that everyone faces when considering starting a new business! This 2-hour workshop includes information about: licensing a personal readiness checklist business structure financing a business business planning next steps business resources The class will be held at The Business Center, 2455 Maple Leaf, North Bend Register online at www.BizCenter.org CALL 541-756-6866 if you need additional information
Speaker: Scott Traylor Inventor, business owner, advisor Scott Traylor has been working with small businesses or Mary Loiselle who began her employment with the SWOCC SBDC November 30, 2010 as Office Assistant. She has a Master of Arts Degree in Institutional Administration, Doctoral Certificate in Gerontology, and a Bachelor of Arts Degree in Psychology from United States International University in San Diego. Currently, she is the Business Counselor & Instructor for Southwestern Small Business Development Center. She has over 10 years of business ownership experience and has taught numerous classes to a diverse clientele, including: anger management classes to military families, career counseling and resume writing to military spouses, career counseling in the university setting, business counseling and real estate training to real estate sales people, drug counseling to family members in recovery programs, and business intake counseling assessment for prospective new business owners and current business owners. As the SBDC Business Counselor & Instructor, Ms. Loiselle works closely with our local business community and incubator tenants. Mary was the President and CEO (Owner) of Anza Valley Homes in Anza, CA and a Real Estate Broker for Anza Acres Realty for 4 years. Mary was System-wide Director of Facilities Management for Alliant Interational Univerity 7 years where she was responsible for developing a $15 million budget for all 7 campuses located in California (2 campuses in San Diego, 1 each in Irvine, Los Angeles, Fresno, Sacramento, and San Francisco).
Fee: $ 20.00
Wednesday, April 08, 2015 2:00 PM to 4:00 PM
Topic: Start-up Assistance
Learn about the critical “first steps” that everyone faces when considering starting a new business! This 2-hour workshop includes information about: licensing a personal readiness checklist business structure financing a business business planning next steps business resources The class will be held at The Business Center, 2455 Maple Leaf, North Bend Register online at www.BizCenter.org CALL 541-756-6866 if you need additional information
Speaker: Scott Traylor Inventor, business owner, advisor Scott Traylor has been working with small businesses or Mary Loiselle who began her employment with the SWOCC SBDC November 30, 2010 as Office Assistant. She has a Master of Arts Degree in Institutional Administration, Doctoral Certificate in Gerontology, and a Bachelor of Arts Degree in Psychology from United States International University in San Diego. Currently, she is the Business Counselor & Instructor for Southwestern Small Business Development Center. She has over 10 years of business ownership experience and has taught numerous classes to a diverse clientele, including: anger management classes to military families, career counseling and resume writing to military spouses, career counseling in the university setting, business counseling and real estate training to real estate sales people, drug counseling to family members in recovery programs, and business intake counseling assessment for prospective new business owners and current business owners. As the SBDC Business Counselor & Instructor, Ms. Loiselle works closely with our local business community and incubator tenants. Mary was the President and CEO (Owner) of Anza Valley Homes in Anza, CA and a Real Estate Broker for Anza Acres Realty for 4 years. Mary was System-wide Director of Facilities Management for Alliant Interational Univerity 7 years where she was responsible for developing a $15 million budget for all 7 campuses located in California (2 campuses in San Diego, 1 each in Irvine, Los Angeles, Fresno, Sacramento, and San Francisco).
Fee: $ 20.00

Tillamook Bay Community College SBDC

Friday, April 03, 2015 8:00 AM to 4:00 PM, 4 sessions ending Friday, April 24
Topic: Marketing and Sales
This four-week course features 12 hours of instruction time, in four three-hour sessions and lab time of four three-hour sessions, to build a website with hands-on help from the instructor. Session One: Hosting, domain name, website layout, plan and strategy. Session TWO: Picking your template and adding the pages for content and images. Session THREE: Picking the right plug-ins for advanced functions and customer use. Session FOUR: Launching your site, tracking success. Upon completion of the course, students will be able to create a site using a template and modify its content, add special features to the website with plug-in modules and choose where to host the website. Please register at student services no later than March 27, 2015. If 5 students are not registered by that date the class will be cancelled.
Speaker: Misty Lambrecht
Fee: $ 180.00

Umpqua Community College Small Business Development Center

Tuesday, April 07, 2015 9:00 AM to 12:00 PM
Topic: Technology
Introduction to social media for business owner who would like to start using social media platforms to market their business/brand. Learn the terminology and demographics. Build on your understanding of social media and how it can work for your business.
Speaker: Aaron Larsen
Fee: $ 59.00
Tuesday, April 07, 2015 6:00 PM to 5:00 PM, 12 sessions ending Saturday, June 20
Topic: Technology
Get your real estate broker's license! State approved class meets the 150 hour requirement for the State of Oregon Real Estate Board. Hybrid workshop includes in-class instruction with at-home online study. Class meets for 11 weeks, 6:00 - 9:00pm, 4/7 - 6/16, and for 1 Saturday, 6/20, 9:00 - 5:00pm for an all-day review. All materials included. Test fee is extra. NOTE: Class has been relocated to Wayne Crooch Hall Rm. 15, Umpqua Community College Campus.
Speaker: David Stribling III
Fee: $ 695.00
Thursday, April 09, 2015 12:00 PM to 4:00 PM, 2 sessions ending Friday, April 10
Topic: Technology
Create your game plan for creating, packaging and financing the sale of your food item. This workshop takes you step-by-step through the information necessary to start and run a small food business. Explore safe food handling, find your market niche, get your legal questions answered. Especially for individuals who will be making and packaging their product for resale through retail outlets such as grocery stores, markets, and restaurants, but appropriate for any food business.
Speaker: Erin Maidlow
Fee: $ 59.00

Washington Federal Conference Center

Monday, March 30, 2015 5:30 PM to 7:30 PM
Topic: Start-up Assistance
A 2-hour class designed specifically for those considering self-employment. Gain the information needed before you begin business. Topics include feasibility, market research, business plan basics, start-up financing, legal structures, registration & licensing, and much more! Participants will be provided with resources, handouts, and checklists!
Speaker: Betty Riley
Fee: $ 20.00

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